Frighten
2022
In this project case study, I will be sharing my experience developing a health monitoring app for a healthcare start-up.
The goal was to create an app that enabled users to track their health metrics, set wellness goals, and receive personalised health advice.
Hypothesizing
Conducting in-depth user research
The design process began with in-depth user research to understand the needs and challenges of individuals looking to monitor their health. This involved interviews and surveys to gather insights into their health habits and preferences.
Designing personalised health dashboards
Based on the research findings, I focused on designing personalised health dashboards. These dashboards provided users with a comprehensive overview of their health metrics, including heart rate, steps, and sleep patterns, all customised to their specific health goals.
Integrating AI-powered health advice
A significant feature was the integration of AI-powered health advice. This involved designing an interface that provided users with personalised health tips and reminders based on their health data, encouraging them to maintain healthy habits.
Result
Users could easily track their health metrics, set wellness goals, and receive personalised health advice, all within a seamless and intuitive app experience.
More work
Location of items cannot be learned even by regulars
Items can be moved, seasonal, or out of stock
Lack of route planning affects experience
Can be tedious if lugging a heavy basket
Unavailable items adds time to the shopping process
Frustrating and time-consuming to find a substitute
Arrive at the grocery store with a plan
Create a shopping list of things based on up-to-date stock information
Move through the store efficiently
Follow an optimized path to complete your shopping trip
Reflection
I found conducting user interviews in-context was particularly helpful as it brought insights into what features were absolutely necessary and which were nice-to-haves. For example, I originally wanted users to be able to add new grocery items from the shopping screen. Observing shoppers in-context showed me that they had little need for it.
Identifying necessary vs. nice-to-have features is especially important in future projects if timelines are tight. It can allow for faster iterations which produces a product better fit for the user in a limited time frame.
Kayla Ray
@kayray